Privacy Policy

At Aura & Arco we respect your privacy and protect your personal data per applicable US privacy law (CCPA/CPRA for California residents, similar state laws elsewhere).

Data we collect

When you order we collect your name, shipping address, email, phone number and payment info needed to process your order. Payments are handled by secure third-party processors; we don't store full card data.

How we use it

• Process your order and ship to your address.
• Communicate order status.
• Handle support, returns or claims.
• With your consent, send marketing about new products.

Data sharing

We don't sell or rent your data to third parties for marketing. We share only with providers needed to operate:

• E-commerce platform (Shopify)
• Payment processors
• Shipping carriers
• Transactional email providers

Your rights

You can request access, correction, deletion, opt-out of sale/sharing, or restriction of your data by emailing support@aurayarco.com. California residents have specific rights under CCPA/CPRA.

Retention

We keep your order data as long as needed for legal obligations (tax/accounting: 7 years per IRS) and to manage potential claims.

Cookies

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